There are those who say that the model currently offered by Brazilian airlines is far from the golden age of Brazilian aviation, mainly due to the onboard service offered, as in the past many engers the banquets offered during flights. In short, there is a simplification of the services offered.
Time has changed, and aviation has also transformed its methodology for services offered, directly impacting cash flow.
Leaving aside memories of the golden age of aviation in Brazil, the strategy offered by the main airlines (mainly those in Brazil) always aims at the lowest possible cost of their operations, directly impacting the services offered to engers. And because it is Brazil, we are talking about one of the countries that has one of the highest operating costs, especially kerosene, in addition to high taxes.
If before there were meals on board, now, companies offer snacks and some drinks, which may cause some customers to feel strange, however, for an airline to offer a “more affordable” ticket, this is only possible thanks to the lower operating cost, commonly known as low-cost operation.
In addition to a more simplified on-board service, the exception is the most loyal customers or those with a higher category in the loyalty program, in which there is differentiated treatment for these engers.
Airlines implement several operational strategies and practices for the lowest cost, such as:
Uniform fleet of aircraft: in the low-cost model, maintaining just one aircraft model can be attractive to reduce not only the operating cost of the aircraft, but also the training of crew and employees.
Furthermore, the seating configurations of Brazilian airlines have a single class when talking about domestic operations with single-aisle planes, which can prioritize the largest number of seats, and thus make travel less comfortable.
Additional services: Currently, airlines offer some additional services, such as seat assignment and baggage check-in. Such services are offered by Azul, GOL and LATAM Brasil, even if they do not explicitly announce that they are low cost companies.
Even though the low-cost model is quite present in Brazil, there is no unanimous standardization among companies, leaving each company to offer its low-cost model, which can cause frequent engers to feel strange or not understand when they choose to fly. on another airline.
Finally, if there is still some strangeness about this method offered to some Brazilian engers, this becomes more evident when low-cost foreign airlines started to offer flights to Brazil, some services such as boarding with 10kg bags may be charged, including access to wi-fi or on-board service, as in the case of Flybondi (Argentina) and JetSmart (Chile).
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