Today, United set a new standard for in-flight connectivity by g the largest agreement of its kind in the industry with SpaceX to bring Starlink's fast and reliable Wi-Fi service for the airline's entire fleet of aircraft, free of charge.
Soon, United customers will enjoy the same high-speed, low-latency internet service in the air that they enjoy on the ground. New gate-to-gate connectivity will unlock revolutionary experiences in the sky at scale that no other major U.S. airline offers, including access to live TV and streaming services, social media, shopping, gaming and more, on seatback screens and personal devices simultaneously.
United expects to have Starlink on all United aircraft — more than 1.000 planes — in the next few years. Testing will begin in early 2025, with the first enger flights expected by the end of that year.
Starlink service on United aircraft will be free. Leveraging advanced satellites and its extensive experience in space and orbit operations, Starlink is designed by SpaceX and provides internet access worldwide, including over oceans, polar regions and other remote locations previously inaccessible by traditional cellular or Wi-Fi signals. United is the largest airline in both the Atlantic and Pacific and will be the first carrier in the world to commit to offering Starlink service at this scale.
United’s new Starlink Wi-Fi service will include experiences like:
- live streaming: Access personal streaming services and watch live TV, shows, and movies without buffering, lag, or needing to content in advance.
- Productivity at work: / documents and edit shared files in real time.
- Games: Play live games and follow live game streaming services.
- E-commerce: Shop online, schedule grocery delivery, and make restaurant and travel reservations, all from the comfort of your seat.
- Multiple devices: Connect multiple devices at the same time, under a single .
- Live with the United app: the United app while you're in flight to get real-time information about connections and access customer from a live agent via Agent on Demand.
The new service will also benefit United’s frontline employees – the airline’s pilots, flight attendants, technicians and gate agents all use mobile devices to operate and serve customers. As United deploys Starlink more broadly, it will give these teams the same rich capabilities in the air as they have on the ground, including when they work in remote locations or when traditional services may be impacted, such as during power outages or natural disasters.
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Street: United Airlines
